IT
OpenServiceNow SPM – Business Analyst
Hiring Managed by TalentArc HR Solutions™
TalentArc VerifiedAbout the role
Job Overview
Partner with business stakeholders to map processes and translate requirements into functional ServiceNow SPM solutions.
Key Responsibilities
- Gather requirements and lead workshops and process mapping.
- Prepare functional specifications, user stories and documentation.
- Coordinate UAT, defect resolution and stakeholder communication.
Required Experience
8–12 Years
Required Skills
ServiceNow SPMServiceNow ITSMDemand ManagementPPMResource ManagementPortfolio PlanningBusiness AnalysisRequirement GatheringProcess MappingStakeholder ManagementSAFe AgileServiceNow Agile BoardsUAT
Key Requirements
- 8–12 years of relevant experience.
- Experience with ServiceNow SPM and ITSM, business analysis, process mapping and stakeholder management.
- Knowledge of portfolio planning, resource management, SAFe Agile and UAT.
Preferred Skills & Qualifications
- Now Assist implementation and Workplace Service Delivery exposure.
Location / Work Setup
Pune / Mumbai / Hyderabad / Chennai / Bangalore / Noida · To be confirmed
Employment Type
Full-time
Working Conditions / Travel
Full-time position. Work mode to be confirmed.
Report this listing
Similar opportunities
Apply now
Your application will reach the correct vacancy.
Complete the form once. TalentArc will store the selected Job ID, your resume and a unique application reference together.